June 02, 2023
As synthetic intelligence continues to influence the best way organizations function, 25% of small companies presently use or check generative AI instruments and two-thirds plan to attempt them for work throughout the subsequent 12 months, in accordance with a report by FreshBooks. As well as, its survey discovered 44% of small enterprise homeowners stated they count on to rent fewer folks sooner or later due to AI capabilities.
“Nervousness over AI has been rising currently, with employees in sure industries expressing issues that their jobs can be changed,” stated Mara Reiff, chief knowledge officer at FreshBooks. “On the earth of small enterprise, it seems that homeowners don’t really feel significantly threatened and don’t consider synthetic intelligence can do their jobs simply in addition to they will. Alternatively, their eyes are huge open to the potential of utilizing AI as a help to assist them scale.”
Many of the present generative AI adopters stated they’re utilizing it to generate textual content, whereas others are making use of it to create pictures or conduct basic enterprise analysis. As well as, most respondents are utilizing AI-generated content material on their enterprise web sites and social media platforms, whereas fewer respondents stated they use generative AI content material for buyer help and communications.
Of these surveyed, 60% stated AI would dramatically change their enterprise throughout the subsequent 5 years. Enterprise analytics, gross sales and advertising and marketing, and buyer communications can be most affected, in accordance with the report. Alternatively, human assets and recruiting and repair supply have been rated because the areas least prone to be affected.
Regardless of their adoption of AI, 80% of small companies stated they’re involved about privateness, moral and mental property points related to it.
FreshBooks surveyed 1000 US and Canada-based small-business homeowners throughout varied industries in Could for the report.