You’ve in all probability heard of HSN earlier than (previously known as the Dwelling Procuring Community). Heck, it’s possible you’ll even be a loyal watcher and shopper of this long-standing channel.
If these three little letters imply nothing to you, that’s okay. Let me provide you with just a little historical past lesson. It’s sort of an fascinating story.
HSN received its begin by chance. In 1977 a Clearwater-based radio station accepted electrical can openers as cost when considered one of its advertisers couldn’t pay their invoice. The station proprietor circled and auctioned off (and offered out of!) all 112 can openers dwell on air. And so the thought was hatched for a regularly-scheduled phase the place listeners may ‘store’ from house.
By 1985, the thought transitioned to tv and went nationwide, airing 24/7. And the remaining, as they are saying, is historical past. You possibly can learn all about their story and among the cool issues HSN is as much as lately on their About Us Web page.
Whilst you in all probability know HSN for its nonstop array of purses and jewellery, and assorted assortment of house decor and style, it’s possible you’ll not understand that there’s a complete HSN earn a living from home division! That’s proper, this mega-retailer can be remote-friendly.
When you’ve been in search of a home-based gross sales and buyer help place, HSN would be the digital office for you. However there are some issues it is advisable know earlier than you apply.
About HSN
HSN is headquartered in St. Petersburg, Florida with greater than 6,000 staff unfold out in digital and on-site roles.
As we speak, HSN is billed as a $3.5 billion “interactive multi-channel retailer.” In different phrases, you may store HSN on-line, in shops, by way of catalogs and, after all, on TV.
So What’s This HSN Work From Dwelling Job All About?
The primary kind of employment obtainable at HSN is thru their Buyer Care Division, what they seek advice from because the “heartbeat” of the corporate.
The Buyer Care Crew consists of staff members working each gross sales and customer support roles.
What Does a Gross sales Rep Do?
HSN home-based gross sales reps obtain incoming calls and assist prospects place orders. This additionally consists of up-selling and cross-selling merchandise within the course of.
Reps will help troubleshoot points too relating to every thing from billing to transport and returns.
Is This Seasonal? Full-Time? Half-Time?
Relies upon. Earlier than the vacation season, HSN ramps up their hiring for digital reps. These jobs are seasonal and sometimes full-time to maintain up with the demand of orders.
All year long, HSN routinely hires each full-time and part-time everlasting staff.
Whether or not full-time, part-time, or seasonal, you may be categorized as an worker. This implies you’ll need to fill out a W2 and taxes will likely be withheld out of your verify.
What Are The HSN Work From Dwelling Hours?
HSN operates 24/7, 364 days out of the yr (no dwell reveals on Christmas!). Bear in mind, they’ll want reps available in any respect these occasions. Throughout the holidays, it’s possible you’ll be anticipated to work a versatile schedule to cowl peak hours.
Throughout the hiring course of, you may talk about your schedule necessities and availability together with your recruiter. The excellent news is, HSN is understood to be versatile with regards to schedules and swapping shifts (extra on that later).
The place Does HSN Rent?
Though this can be a distant place, the earn a living from home HSN program is just obtainable in choose places. At the moment, HSN hires digital reps in Florida, Tennessee, and Virginia.
However, there’s a catch, it’s important to dwell particularly areas of those states to be thought of.
Florida
Florida residents have to reside in one of many following counties to be eligible:
Highlands, Glades, Charlotte, Lee, Collier, Hendry, Dade, Monroe, Palm Seashore, Broward, Orange, Martine, Saint Lucie, Hernando, Pasco, Osceola, Volusia, Polk, Sarasota, Citrus, Sumter, Indian River, Brevard, Manatee, Hardee
Tennessee
Tennesse residents have to reside in Nashville or surrounding areas (615 or 931 space code).
Virginia
Virginia residents should be within the Roanoke space to be thought of for home-based employment at HSN.
HSN Work From Dwelling Necessities
When you dwell in one of many choose areas the place HSN hires, you’re not completely within the clear but to use. First, be sure you meet their must-have necessities earlier than you apply.
Landline
HSN requires home-based reps to have a very good ol’ style analog landline. No VOIP or internet-based phone service. And, your house cellphone quantity must have a selected space code.
Florida Space Codes
863, 941, 239, 305, 786, 954, 561, 407, 321, 352, 386, 552, 772
Tennessee Space Codes
615 or 931
Whereas not at all times marketed, there are often openings for home-based reps in Ohio. However that is by way of Cornerstone, an HSN-owned catalog firm. So, whereas technically an HSN home-based job, it’s not the identical actual place I’m speaking about right here.
No Landline? Your present cable supplier might be able to set up one for you as a part of a bundled service. The excellent news is, should you go forward and set up a landline, you’ll doubtless be capable to write it off on the finish of the yr.
Web
Excessive-speed web is a should. No dial-up, broadband, or WiFi connections allowed. When working, you should be hardwired to your modem utilizing an ethernet twine. Why? This enables for the best name stability whereas working.
Headset
You possibly can purchase a good headset on Amazon for underneath $20. This will likely be used to take incoming calls throughout your shift. Put money into one that’s comfortable — it’s possible you’ll take requires as much as 8 hours at a time.
Different Necessities to Think about
You’ll should be a highschool graduate or have your GED to be thought of for employment. Earlier gross sales and/or customer support expertise can be a should.
Because you’ll be dealing with a high-volume of callers (particularly through the holidays), you’ll should be affected person, a very good listener, and capable of deal with even essentially the most tough callers with ease.
Get Able to Apply
Earlier than you apply, make certain to give your resume a distant makeover particularly for the HSN Dwelling-Primarily based rep place.
To do this, go to their profession web page and filter listings by “work from home.” Learn the itemizing fastidiously and pull out vital key phrases. Now place these key phrases into your resume! Doing so will make certain your resume stands out among the many many candidates. And it additionally helps your utility get seen by an precise recruiter.
Undecided should you correctly key phrase optimized your resume? No drawback.
Head on over to Job Scan. It couldn’t be easier to make use of. Paste the job advert on one facet, your resume on the opposite and, voila, JobScan will analyze each to see how effectively your resume matches the job description like so:
The better the match, the higher optimized your resume (and the higher your probability of getting a name again for an interview!).
It’s free to strive JobScan for a sure variety of scans every month (it’s regularly altering). Nevertheless it’s undoubtedly price a strive should you’ve by no means key phrase optimized your resume earlier than.
To be taught extra in regards to the course of, remember to learn the one resume hack it is advisable get your resume seen by recruiters.
What Others Are Saying
Glassdoor evaluations from present and former gross sales reps at HSN love the autonomy that comes with working from house. Many reps additionally famous the versatile schedule, together with a capability to swap shifts with coworkers with no need administration approval.
And, reviewers famous that even part-time staff obtain PTO from day one, one other superior perk.
On the flip facet, gross sales reps appear to agree that there’s little room to maneuver up within the group. And, ideas on administration are unfold out throughout the board — actually simply depends upon who you get as your superior.
The pay price is sometimes called OK, with no particular point out of charges. Nonetheless, many reviewers like the power to earn prizes and bonuses by way of coworker contests. Plus, all reps obtain a reduction, which is a pleasant perk should you’re an HSN shopper!
Work From Dwelling HSN Evaluate
There’s no denying that HSN may be very a lot a good firm that hires distant reps. Sadly, they solely rent distant staff in choose areas in Florida, Virginia, and Tennessee. When you don’t dwell in considered one of these states, you’ll have to look elsewhere.
In case your geographic location is good, HSN can supply versatile home-based work.
Bear in mind, this can be a home-based customer support place, which implies you’ll spend quite a lot of time on the cellphone. And don’t neglect, you have to to supply a landline and high-speed web to get the job performed.
However should you don’t thoughts cellphone work and meet the pre-hire necessities, this can be a nice alternative to construct a cubicle-free customer-service profession.
Questions in regards to the hiring course of? Have you ever labored for HSN earlier than? Please depart your feedback and private evaluations within the feedback beneath 🙂
Fortunately,
Ashlee
P.S. This put up accommodates affiliate hyperlinks for JobScan, a program I exploit and love! Please learn my disclosure assertion to be taught extra.
